Ran Maoxiao said that in the past, nursing staff had high mobility and hospitals had low management authority over them. Today, medical caregivers working in “no-escort wards” have relatively fixed work areas and job responsibilities, are more professional, and can provide patients with higher-quality medical services.
“This will undoubtedly bring changes to the traditional nursing market, and the effect is definitely positive.” Industry insiders pointed out that nursing practitioners are mainly migrant workers from rural areas, some of whom do not have nursing skills, and chaos and disputes in the industry are endless. The promotion and popularization of “no-escort wards” will greatly promote the professionalization and standardization of the nursing industry.
Professional nursing dispels doubts
“The emergence of ‘no-escort wards’ can change the situation of ‘one person is hospitalized and the whole family is busy’.” Ran Maoxiao mentioned that in the past, patients’ families often worried about not being able to find a reliable and satisfactory nursing staff, and “no-escort wards” as an innovative medical service model has saved patients’ families from many troubles.
Aunt Chen, a citizen living in Dadukou District, Chongqing, is deeply touched by this. Not long ago, her father was admitted to the “no-escort ward” of the Jiulongpo District People’s Hospital in Chongqing due to a fall. The reporter saw in the ward that medical caregiver Shen Jiping was massaging the elderly while chatting with him softly, and the elderly looked relaxed.
“My father is 90 years old this year, and this is the second time he has been hospitalized due to a fall.” Aunt Chen recalled that the last time her father was hospitalized, she changed three caregivers in a row and none of them were satisfied. In the end, the family had to take care of him in turns, and they were exhausted. This time, when she first heard about the “no-escort ward”, she also had doubts in her heart, but after trying it, she found that after the medical caregivers took over, the family members were very relaxed and the quality of care also satisfied her.
“Patients often praise that professional caregivers are different.” Shen Jiping frankly said that many patients’ families would worry about the “no-escort ward” at first, but their professional care gradually dispelled everyone’s doubts.
In addition, the open and transparent price system of the “no-escort ward” also made the patients’ families praise it. Aunt Chen told reporters that when hiring care workers before, there was no clear standard for charging, and the cost was mostly between 200 yuan and 300 yuan per day. The one-to-one service chosen this time only costs 180 yuan per day, which reduces the burden on the patient’s family.
From “hard work” to “technical work”
“The hospital requires that the accompanying personnel must undergo professional training and assessment, and must hold an ID card, health certificate, and Chongqing Medical Care Worker Vocational Skills Training Certificate before they can take up their posts.” Ran Maoxiao introduced that before taking up their posts, the hospital will also provide hands-on training for medical care workers, especially focusing on turning over, scrubbing, massage, wheelchair transfer and other links, and even teach care workers to understand the professional terms of relevant departments.
At the same time, the hospital’s assessment of medical care workers is also more stringent. The relevant person in charge of the Jiulongpo District People’s Hospital of Chongqing said that the hospital and the third-party company have established a dual training and dual assessment mechanism. If the care worker fails the assessment twice in a row or the satisfaction rate is less than 90%, the company where the care worker is located will be interviewed and asked to replace the medical care worker. If there is a complaint dispute, the company will be given a red card warning, and if the circumstances are serious, the hospital will terminate the contract with the company.
The reporter noticed that with the gradual pilot promotion of “no-companion wards”, the shift from traditional scattered care workers to professional medical care workers is becoming a new trend, and the new medical care model with high requirements and strict assessment is gradually ushering in a change in the medical care industry, which is mainly composed of migrant workers.
“From ‘hard work’ to ‘technical work’.” The head of a Chongqing escort company described it this way. He combined the situation of his company and said that most of the company’s employees are middle-aged women from rural areas. In the past, when recruiting, the company paid more attention to whether the employees have the ability to endure hardships, and in the future, it will pay more attention to the comprehensive quality of applicants.
Zhang Xiumei from Longshi Town, Hechuan District, Chongqing has just passed the training assessment and became a medical care worker. Before that, she worked as a care worker for 5 years. Talking about the changes before and after, she sincerely sighed: “Nowadays, the requirements for medical care practitioners are higher. In the past, it was ‘willing to work’, and now it is ‘able to work’, which also prompted me to continue to learn and improve.” Zhang Xiumei said that she used her spare time to self-study medical psychology, and these knowledge and skills are now in handy.
